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01. In-Store purchases
a) In-store purchases are eligible for exchange within 14 days from the date of purchase (as indicated in the bill).
b) The item intended for exchange must be;
c) Following items will not be accepted for exchange;
d) There will be no cash refunds for exchanges. The customers can exchange an item for another item of equal value or an item of higher value, provided the difference in value is settled using either cash or card.
e) The customer is required to present the original bill and bring the item to the store to initiate the exchange process.
02. Online purchases
a) Online purchases are eligible for exchange within 14 days from the delivery date.
b) The item intended for exchange must be;
c) Following items will not be accepted for exchange;
d) In the event a customer can prove the receipt of a defective product, an incorrect size, or a different colour than the one originally ordered, prompt remedial action will be initiated to address the inconvenience caused. party frocks can be changed only for other sizes.
e) There will be no cash refunds for exchanges, unless the customer received a defective product.
f) An item can be exchanged only to a different size/colour of the same style or a different style/styles of the same value.
g) Online purchases can be exchanged at our flagship store physically or returned to our store through courier service. Please contact our customer-care service for assistance
Flaunt limited editions of hot, top-notch styles for any occasion. Whether it's party time, work mode, or casual chill, our collection is curated for young women who love to stand out. Be your own vibe and make every moment memorable with our unique pieces.
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